Royal Stars login and signup
Already have a Royal Stars account? Open the casino and choose Sign in. New players should choose Sign up. Use the same account on desktop and mobile. If you cannot get in, use the recovery steps below instead of registering again.
Sign in securely
- Open the casino and choose Sign in. Check the address before entering your credentials.
- Enter the credentials you registered with, using the field labels shown on the login form.
- Complete any security check requested for your account. Never share a one-time code or password with someone offering a bonus.
- On a shared device, avoid saving credentials and sign out after use.
If a saved login fails, type the details manually once to rule out an outdated password or extra space. For a forgotten password, use the recovery option offered by the casino or contact its account support. Only use reset messages you requested, and check your spam folder before requesting repeated emails.
Create a new account
The registration form asks for a username, email, password and password confirmation, date of birth, country and account currency, followed by further personal details. Use accurate information that you can verify later. Read the account terms and choose euros only when offered for your account.
Registration is limited to adults who meet both the casino's 18+ rule and any higher age requirement where they live. Country restrictions also apply: a selectable country or an English interface does not establish eligibility. Do not use false details or a VPN to get around a restriction.
Before funding the account, compare the welcome options and follow the selected offer's activation steps. A completed registration alone does not establish entitlement to a bonus.
Verification and account holds
Royal Stars' KYC policy describes a valid identity document and proof of address dated within six months. Examples include a passport or national ID for identity, and an accepted utility bill or bank statement for address. The casino may ask for further checks depending on the account.
A withdrawal can remain on hold while verification is unfinished. Follow the secure upload instructions provided in the account process and make sure the name and address match your registration. Do not send passwords, card details or ID scans to [email protected]; this website cannot process account verification.
Common access problems
| Problem | Useful next step |
|---|---|
| Password rejected | Check saved credentials, keyboard layout and extra spaces. Use the account recovery route if needed. |
| Page will not load | Update the browser, check your connection and try a private window to identify a stale session. Do not bypass a country block. |
| Recovery email missing | Confirm the account email, check spam and allow the message to arrive before requesting another. |
| Account restricted | Ask casino support about the stated restriction. Do not open another account or make further deposits to resolve it. |
Mobile access and support
Use the same account in a current mobile browser; no app installation is needed. Keep a device lock enabled, avoid signing in on an untrusted shared device and do not install an APK sent in an unsolicited message.
For a casino account issue, contact support through the account service and include the error message and time, without sharing your password. For questions about these guides, email [email protected]. Read our privacy information before sending personal details.